About Carterinn
Our Story
We started Carter Inn because we believe everyday cooking should be simpler, safer, and more enjoyable. Specializing in microwave ovens and microwave-related accessories, we curate and deliver products that combine modern features with easy-to-use design. Our approach is straightforward: only stock items we would recommend to friends and family.
What We Sell
Carter Inn is an online-only retailer offering a focused selection of microwave ovens and compatible accessories. Each product page includes detailed specifications, clear photos, and usage/safety notes so you can make an informed purchase.
Fast, Transparent Shipping
We ship to U.S. street addresses only. Orders are processed promptly: typical processing time is 1–3 business days. Delivery transit times depend on carrier and destination; most U.S. deliveries arrive within 3–7 business days after shipping. You will receive email updates with tracking information after your order ships.
Easy Returns & Refunds
We want you to be satisfied. If your item arrives damaged or defective, or you change your mind, we accept returns within 30 days of delivery provided the product is returned in original condition and packaging unless otherwise stated on the product page. To start a return, contact us at support@carterinn.com. Return shipping and any exceptions will be handled per the return instructions we provide.
Warranty & Safety
Many of the appliances we sell include manufacturer warranties — specific warranty length and terms are listed on each product page. All microwave ovens we offer meet U.S. safety and electrical standards; product manuals and safety instructions are available for download on product pages where applicable.
Customer Support
Need help? Our customer support team is available to answer product, shipping, and returns questions.
- Phone: +1-762-910-2054
- Email: support@carterinn.com
- Business name & address: CARTER INNOVATIVE K90 LLC — 2200 Holiday Manor Center, Louisville, KY 40222, United States
Secure Checkout & Payment
We use trusted payment processors to securely handle transactions. Your payment information is processed by secure, PCI-compliant providers and is never stored on our site in plain form. We support commonly used payment options at checkout; available payment methods will display when you reach the payment step.
Privacy & Legal
We respect your privacy. Carter Inn collects and uses personal information only as described in our Privacy Policy and our Terms of Service. If you have specific questions about how we handle data, please contact support@carterinn.com.
Why Customers Trust Us
- Clear business identity and contact details (listed above) for easy verification.
- Accurate product descriptions and up-to-date technical specs on every product page.
- Transparent shipping, return and warranty policies — we state them plainly and honor them.
- Secure payments and reliable customer support.
Questions or Wholesale Inquiries?
For general support, please email support@carterinn.com or call +1-762-910-2054. For business or wholesale requests, include “Wholesale Inquiry” in the subject line and we’ll route your message to the right team.
Legal & business information: CARTER INNOVATIVE K90 LLC — 2200 HOLIDAY MANOR CENTER, LOUISVILLE, KY 40222. This is an online-only store selling microwave ovens in the United States.