Contact

We’re here to help! Whether you have a question about our products, your order, or our policies, our customer service team is ready to assist you. Please fill out the form below or reach us directly using the contact details provided.

Customer Service Hours

Monday to Sunday: 9:00 a.m. – 6:00 p.m. (EST)

We aim to respond to all inquiries within 24 hours during business days.

Contact Information

CARTER INNOVATIVE K90 LLC
Address: 2200 Holiday Manor Center, Louisville, KY 40222, United States
Phone: +1 762-910-2054
Email: support@carterinn.com

Response Policy

Once you submit your message, you will receive an automatic confirmation email. Our support team will review your inquiry and respond as soon as possible — typically within 1 business day. For urgent matters, please call us directly during our service hours.