About Us

Carterinn is an online retail brand specializing in high-quality kitchenware and tabletop products. Founded by Allison Cortney Whitt and operated by BENNETT SKYNOVA INNOVATIONS LLC, we are based in Louisville, Kentucky, United States.

Our focus is providing families with practical and safe serveware, including glass bowls, mixing bowls, salad bowls, and everyday dining essentials. We aim to enhance the home dining experience by offering products that balance style with everyday functionality.

Our Mission

Founded in 2020, Carterinn’s objective is to provide households with durable and aesthetically pleasing dining solutions. We are committed to promoting sustainable living by offering high-quality, reusable products that reduce reliance on disposable items.

Product Standards and Quality

As an online retailer (distributor), Carterinn manages product selection, branding, and after-sales support. All products are sourced from vetted manufacturers and suppliers to ensure they meet the following criteria:

  • Safety & Health: All bowls are food-safe, BPA-free, and lead-free.

  • Functional Design: We prioritize ergonomic designs and attention to detail to ensure products are suitable for both daily use and formal dining.

  • Durability: Our selections are built for longevity and frequent use.

  • Information Transparency: We provide detailed product specifications and high-quality imagery to ensure customers can make informed purchasing decisions.

Business Model and Logistics

Carterinn operates exclusively as an e-commerce business with no physical retail locations. We manage all order processing, customer support, and after-sales services through our official platform.

  • Fulfillment: All orders are fulfilled and shipped from third-party warehouses located within the United States.

  • Shipping Area: We currently ship exclusively to the continental United States. Real-time tracking information is provided for all shipments.

  • Policies: Comprehensive information regarding shipping, delivery, and returns can be found on our dedicated policy pages.

Contact Information

We are committed to transparent communication and customer satisfaction. If you have questions regarding our products or an existing order, please reach out to us:

  • Company Name: BENNETT SKYNOVA INNOVATIONS LLC

  • Business Address: 801 Blankenbaker Pkwy, Louisville, KY 40243, United States

  • Email: support@carterinn.com

  • Customer Service Hours: Monday - Friday, 9:00 AM - 5:00 PM (EST)